The Business Research Company offers “Business Support Services Global Market Report 2020-30: Covid 19 Impact And Recovery” in its research report store. It is the most comprehensive report available on this market and will help gain a truly global perspective as it covers 60 geographies. The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by region and by country. It also compares the market’s historic and forecast growth, and highlights important trend s and strategies that players in the market can adopt.
The global business support services market is expected to grow from $528.9 billion in 2019 to $529.1 billion in 2020 at a compound annual growth rate (CAGR) of 0.1%. The low growth is mainly due to economic slowdown across countries owing to the COVID-19 outbreak and the measures to contain it. The market is then expected to recover and grow at a CAGR of 7% from 2021 and reach $641.1 billion in 2023.
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The market for business support services consists of sales of business support services and related goods by entities (organizations, sole traders and partnerships) that provide business support services such as document preparation, telephone call centers, telephone answering, telemarketing bureaus and other contact centers, and private mail centers.
Telephone call centers have shifted towards Omni channel communication from the traditional model. Omni-channel communication is synchronized operating model in which all of the company’s channels are aligned and present a single face to the customer, along with one consistent way of doing business. It allows providers to give customers a more personal feel to resolutions. Customers can get convenient and on-demand service.
Business Support Services Market Segmentation: –
By Type
1. Document Preparation Services
2. Telephone Call Centers
3. Business Service Centers
4. Collection Agencies
5. Credit Bureaus
3. Others – Business Support Services
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Few Points From Table Of Content
1. Executive Summary
2. Business Support Services Market Characteristics
3. Business Support Services Market Size And Growth
4. Business Support Services Market Segmentation
5. Business Support Services Market Regional And Country Analysis
……
25. Business Support Services Marke t Competitive Landscape
26. Key Mergers And Acquisitions In The Business Support Services Market
27. Business Support Services Market Trends And Strategies
28. Business Support Services Market Future Outlook and Potential Analysis
29. Appendix
The report covers the trends and market dynamics of the business support services market in major countries – Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, and USA. The report also includes consumer surveys and various future opportunities for the market.
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Some of the key players involved in the business support services market are Tata Consultancy Services Limited; Hewlett Packard Enterprise Co; Genpact Ltd; A.T. Kearney; Grant Thornton LLP
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The Business Research Company has published over 1000 industry rep orts, covering over 2500 market segments and 60 geographies. The reports draw on 150,000 datasets, extensive secondary research, and exclusive insights from interviews with industry leaders. The reports are updated with a detailed analysis of the impact of COVID-19 on various markets after WHO declared COVID-19 as a pandemic.
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