We are looking for a solid Customer Success Manager, with the mindset to be an ambassador for clients and help them purchasing solutions to fix their challenges. Are you that sales talent with a passion for IT that we are looking for?
About the Job
Over the years, we have won the trust of thousands of customers, big and small. These customers must be served in the most customer-friendly way and in such a way that the revenue from these existing customers grows. Because of our always growing customer base, we’re looking to add a Customer Success Manager to our team.
Your Responsibilities
- He or she guards the commercial objectives of the company and the interests of the customer in the long-term relationship with the customer.
- Generating higher turnover through relationship management, acquiring new customers and advising on market developments and opportunities.
- Knowing how to translate the Prospects’ challenge to a technical solution that meets goals and budget.
- You are the person who guides our potential customers through the entire sales process, from researching their needs, pitching our proposition, completing the quotes all the way up to getting the signatures.
- Work closely with your Sales colleagues on the success of our customers.
- This job requires travelling on a regular basis.
Your Skills
- Good dose of Energy and the will to develop both yourself as your Customer base.
- Excellent organizational skills, with an emphasis on priorities and goal setting.
- Ability to multi-task in a fast and dynamic environment.
- Strong communication and presentation skills in both written and verbal.
- A minimum of 2 years of experience in IT sales OR a Commercial Bachelor is required.
- Being fluent in English is a must; other language proficiencies are, of course, a plus.
- Knowledge of HubSpot CRM a big plus.
What we do
Low latency is our mission! In 2002 we set out to improve online experiences for gamers. Today, we translate our hosting innovations to various industries, but gaming is still in our DNA. And as of 2019, we are part of the Ubisoft family! We build out our network presence in data centers across the globe – from Moscow to Mumbai, Amsterdam to Seattle, and everything in between – bringing content closer to the users.
Our team works hard on everything related to running our privately owned premium network, from opening new points-of-presence, setting up peering relationships, developing integral products like anti-DDoS protection, and serving our customers with expert help and advice. Finally, we play even harder, in our office gym and bar, and with our lifetime access to Ubisoft games.
What do we offer?
- A challenging and dynamic job in an international company.
- A competitive salary (depending on education, knowledge and experience).
- 25 vacation days (excluding national holidays).
- Travel allowance.
- Collective pension scheme.
- All the hardware and software you need to perform, including a laptop.
- Career guidance including remuneration of relevant education, courses and trainings.
- A modern office in a prime location with open workplaces.
- Free access to the U-play environment of Ubisoft.
- Free use of the in-house gym.
Interested in this job?
You can send your application, consisting of a motivation letter and CV, to Judy Iping via the green button at the bottom of this page. You can also contact Judy for questions about the position via judy@mkdigital.nl.
Of course we are looking for the candidate who most closely matches the above profile, but are you just not fully meeting the requirements, but are you convinced that we should choose you? Then let us know!
