With UBMe’s new product, customers arriving at a business can check-in from their car to safely communicate with staff inside!
With UBMe’s new product, customers arriving at a business can check-in from their car to safely communicate with staff inside!
BETHLEHEM, Pennsylvania. June 24th, 2020: With help from Ben Franklin Technology Partners and Southside Bethlehem KIZ, the creators of the UBMe app have launched a new product called Curbside Communication ™, which the company says is the first-of-its-kind and could help local businesses manage customers as they arrive at their business and are waiting outside for service.
Business owners who are concerned for the safety of their customers and employees are looking for ways that allow their staff to conduct normal business operations with less physical contact.
Another challenge businesses are facing is an overwhelming increase in phone call volume and congested phone lines. As a result, their customers in many cases are left waiting outside uninformed.
With UBMe’s Curbside Communication ™ product, customers arriving at a business can check-in from the safety of their own car using the free UBMe app to see a business’s latest updates and privately message the business to let staff know that they are outside.
When customers check-in at a business, their user profile is displayed on the Curbside Communication Dashboard ™. From the Dashboard, staff members can easily reach out to the customer to initiate communication or be contacted by a customer via direct message. Businesses can also use the dashboard to provide real-time updates, collect forms via the UBMe app, ask customers for direct feedback and transact with customers.
As customers check-in throughout their day, businesses capture valuable customer analytics in order to:
1) Deliver relevant products
2) Personalize customer service
3) Optimize and improve customer experience
4) Mitigate liability & exposure to risk
5) Proactively anticipate customer needs
“This is by far the most difficult time in history for local businesses and we sincerely hope this new product helps businesses keep their employees and customers safe during the COVID-19 pandemic” said founder Val Arzunian of the new technology.
UBMe is officially welcoming business owners onto their platform by offering a one-month free trial to businesses who sign up by July 31st.
To learn more about UBMe and claim a free trial, business owners are encouraged to visit www.UBMe.com
UBMe, Inc.
520 Evans St, Suite 7
Bethlehem, PA 18015
UBMe is a startup tech company based in Bethlehem, PA. The company was founded in 2016, and the platform was launched in Spring 2017. Since its debut at the Silicon Valley Mobile Venture Summit, the company was able to raise pre-seed funding and is currently seeking seed funding to help scale the platform.
This release was published on openPR.
