Azure AI Translator has consolidated its paid pricing instances into Commitment Tiers. We’ve retired our Volume Discount S2-S4 pricing instances. You have until 1 October 2026 to migrate to Commitment Tiers.
Creating new S2-S4 instances or switching to S2-S4 from S1 instances won’t be allowed after 14 September 2026.
Recommended Action
To avoid or minimize disruption to your workload, transition to the Commitment Tier pricing instance before 1 October 2026. You can refer to this guide on how to migrate from S2-S4.
Help and support
If you have questions, get answers from community experts in Microsoft Q&A. If you have a support plan and you need technical help, create a support request.
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For Issue type, select Technical.
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For Subscription, select your subscription.
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For Service, select My services, then select Cognitive Services.
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Select the Azure resource that you are creating a support request for.
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For Summary, type a description of your issue.
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For Problem type, select Availability.
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For problem subtype, select Service Unavailable.
