When starting out in the cloud, a customer’s storage requirements might consist of a handful of S3 buckets, but as they grow, migrate more applications and realize the power of the cloud, things can become more complicated. A customer may have tens or even hundreds of accounts and have...
When designing a distributed software architecture, it is important to define how services exchange information. For example, the use of asynchronous communication decouples components and simplifies scaling, reducing the impact of changes and making it easier to release new features.
The two most common forms of asynchronous service-to-service communication are message...
We launched Amazon Connect in 2017 and, since then, thousands of customers have created their own contact centers in the cloud. Amazon Connect makes it easy for non-technical customers to design interaction flows, manage agents, and track performance metrics.
For example, when I book a Best Western hotel room in...
